Each local radio station in the UK is regulated by statute. The broadcasting regulator is Ofcom, which awards licences and regulates content in accordance with the broadcasting code which can be viewed at www.ofcom.org.uk
These requirements are set out in the station 'format'. This public file contains details of elements Ofcom regulate over, such as music and local news. It is intended to give you a better understanding of our output and what we are doing for the community we serve. Any comments on the public file can be made to the radio station or to Ofcom.
Sunshine FM is the local independent radio station for Herefordshire and Monmouthshire, broadcasting on 106.2FM in Hereford, 107.8FM in Leominster, 107FM in Monmouth and 107.8 in Abergavenny.
Please note that the Leominster transmitter will not be available immediately. Our transmitter providers, Arqiva, are currently in negotiations regarding the use of an existing mast in the area. It is anticipated that these negotiations will conclude early in 2008.
We can be contacted at:
Sunshine Radio, Suite 5 and 6, Penn House, Broad Street, Hereford HR4 9AP
Phone: 01432 360246
e-mail: studioh@sunshine-radio.net
and at:
Sunshine FM, Bridges Community Centre, Drybridge Park, Monmouth NP25 5AS
Phone: 01432 360246
e-mail: studiom@sunshine-radio.net
Sunshine FM provides on-the-hour news bulletins including local news during weekday daytime programmes.
National news will feature at other times.
Sport news is also part of our output and will be included on merit.
We broadcast regular local traffic and travel information throughout each weekday.
Please see our schedule pages on the web site.
We are required to provide 12 hours per day locally made programmes. Made locally refers to programmes produced in Herefordshire and Monmouthshire. Sometimes it is necessary to pre-record (sometimes called automation) programmes on the station.
We support many local and national charities, the precise beneficiaries varying according to need and circumstance. We also broadcast regular local What's On information, providing free publicity to charitable or non profit-making local events and organisations.
We are required to play a distinctive mix of music from the past five decades through to the present day, made up of melodic hits and album tracks. During non daytime specialist shows may feature genres of music which complement the main music mix.
The station format states formally the programme elements as published by Ofcom. You can read or download it from Ofcom via its website: www.ofcom.org.uk.
If you have any complaint about the radio station, for example, something you have heard in an advertisement or news story - in the first instance you are asked to contact the radio station.
If you are not satisfied with the response you can contact Ofcom (the industry regulator) on 020 7981 3040 or via their website: www.ofcom.org.uk.